Support
Software is only as good as the support. At NewportWave we strive to provide our customers with support that is helpful, cheerful, and responsive. During the year-end season we often respond to email requests in minutes. Most often we are able to answer the question or solve the problem in the first reply. Telephone requests are handled by a programmer - not a "help desk technician". In short - out support is top notch.
Our How-To videos demonstrate step-by-step how to use many of the features in the YES software. If you know what you wnat to do but don't know how check out one of the short, informative videos.
Watch the videos.
F1 Help
F1 help is available throughout the software. F1 help provides information about what is required in data fields and also what buttons and options do.
The user guide is the most complete soource of information about the YES software. It includes step-by-step screen shots on how to use many of the program features. The user guide PDF file ships witht eh program and is also available on this web site.
View the user guide.
You are welcome to email or call us at any time with a question or problem. Email response is usually faster but calls are always welcome.
Get in touch.
